The Great Lakes MHTTC, in partnership with People Incorporated Training Institute, offers this training for behavioral health professionals in HHS Region 5: IL, IN, MI, MN, OH, and WI. This training is offered in response to a need identified by Region 5 stakeholders.
Successful outcomes largely depend upon the quality of interpersonal relationships with people receiving services. Workers must maintain a balance between being supportive, empathic, and understanding, yet professional at the same time. This training explores the nature of boundary issues at work by looking at the five different risk areas for most staff, offering tips and best practices for reducing the risk of boundary problems in the workplace.
Warren Duncan, BS, has had various roles throughout his career working with households experiencing homelessness and multiple barriers to stable housing. He has worked as direct support staff on mobile teams in permanent supportive housing program across the metro area, assisted in outreach efforts for program participants living on the streets and in shelter, provided outreach to property managers and landlords, connecting them to support services in metro and greater Minnesota communities. He has worked to provide support to a network of supportive housing programs and community organizing among county, state, and local community agencies in southern and central Minnesota. He is currently overseeing all programming as Program Director for a Minnesota nonprofit. Warren enjoys facilitating workshops and has led a number of training sessions. Topics include building landlord relationships, housing first, harm reduction, navigating conflict, de-escalation, and mindfulness. Warren grew up in Des Moines, Iowa, and moved to Minnesota shortly after graduating from Iowa State University. He currently lives with his family in the Twin Cities western suburbs. He enjoys drawing, painting, and photography in his spare time.